• 🚀 Enhanced Efficiency:
• Automates responses to common customer inquiries, reducing the workload on human support staff.
• 🎯 Brand Consistency:
• Customizable design and tone ensure the chatbot aligns with your brand identity.
• 🌍 Global Reach:
• Multilingual capabilities allow for effective communication with a diverse customer base.
• 🔄 Continuous Improvement:
• Automated retraining keeps the chatbot’s knowledge base up-to-date.
• 🛠️ Initial Setup:
• Training the chatbot requires compiling and uploading comprehensive data sources.
• 🔒 Subscription Limitations:
• Lower-tier plans have restrictions on message credits, chatbot apps, and data capacity.
✨ Key Features:
• 📄 Data Integration:
• Train the chatbot using various data sources, including website content, blog posts, documentation, and historical customer support logs.
• 🛠️ Customization:
• Customize the chatbot’s design and tone to align with your brand identity.
• 🌐 Multilingual Support:
• Upload documents in any language and enable the chatbot to communicate with users in multiple languages.
• 🔄 Seamless Handoff:
• Easily transfer conversations from the AI chatbot to a live operator when needed.
• 🔗 Website Integration:
• Embed the chatbot into your website as a live chat widget, choosing between a floating bubble or full-size chat.
• 🔄 Automated Retraining:
• Set up automated chatbot retraining at intervals ranging from every 24 hours to every hour, depending on your subscription plan.